To further enhance product quality and strengthen consumer trust, Shopee Thailand has officially updated its Prohibited and Restricted Items Policy. This revision is extensive and stringent, as it now covers multiple categories; in particular, these range from safety-related products and controlled goods to food items, agricultural and medical products, industrial materials, as well as items with transportation risks.
As a seller operating in the Thai market, we recommend treating this policy update as an essential requirement for compliant operations. In this context, and to further support your decision-making, below is a professional interpretation and structured summary of the key points, which will not only help you quickly grasp the essentials but also minimize operational risks.
Consequences of Policy Violations
Sellers who violate the platform’s prohibited or restricted product rules may face penalties including, but not limited to:
1.Forced removal of non-compliant listings
2.Restricted store functionalities (e.g., inability to upload new products)
3.Account suspension or permanent closure
4.Potential legal liability
Following the implementation of this policy, the platform will further strengthen its review and inspection mechanisms. Sellers must ensure full compliance when listing products.
Scope of Prohibited and Restricted Items
I. Safety and Hazardous Items
1. Flammable, dangerous, or potentially hazardous items:
- Aerosol cans
- Lighters, matches, ignition devices
- Party spray guns, high-pressure water guns
2. Toys posing potential risks to children:
- Toy guns
- Rubber band guns, ping-pong ball shooters, and other devices that may cause injury
3. Flammable materials / items capable of generating sparks:
- Steel wool
- Candles, birthday candles, wax products
4. Knives with hazardous attributes:
- Kitchen knives, folding knives, outdoor knives
- Any type of knife without a clearly defined non-weapon purpose
II. Controlled / Restricted Items
1. Items strictly regulated under Thai law or by relevant authorities:
- Laboratory flasks, mercury thermometers
- Equipment used for producing or extracting narcotics
- Certain fashion accessories with unclear classification
2. Pharmaceutical products (high-risk categories):
- Specially controlled medicines
- Unlicensed sedatives/hypnotics
- Narcotic-controlled drugs
3. Prohibited by both law and platform:
- Opium
- Cocaine
- CBD oil, THC oil (all unlicensed sales are strictly prohibited)
Ⅲ. Food Category
Shopee Thailand takes a more cautious approach toward food products, especially those involving cold-chain logistics or perishable items.
1.Prohibited / High-risk food products:
- Fresh meat
- Frozen meat
- Processed meat products
2.Dried foods / Snacks:
- Dried fruits
- Baked goods
Ⅳ. Agricultural and Medical Supplies
1.Medical devices (tightly regulated):
- Blood oxygen monitors
- Fingertip pulse oximeters
- Oxygen concentrators
2.Plant materials and seeds (quarantine risk):
- Plant residues/fragments
- Various types of seeds
Ⅴ. Industrial / Specialized Materials (High-Risk Regulatory Category)
1.Synthetic diamond materials:
- Synthetic diamond micropowder
- Single crystals, grinding wheels, wire saws
- CVD-related materials and equipment
2.Rare earth–related items:
- Rare earth raw ores (e.g., Ho, Er, Tm, Eu, Yb)
- Specialized equipment for rare earth mining, extraction, smelting, and separation
3.Magnetic material production technologies and equipment:
- Rare earth exploration, mining, beneficiation, extraction, separation, purification
- Metal smelting, alloy production, magnet manufacturing
- NdFeB (neodymium-iron-boron) magnet technologies
- Rare earth recycling, secondary recycling, waste processing
- Process equipment and catalyst technologies
These types of items involve national security and strategic resource management; therefore, the regulatory risk is extremely high, and they must be strictly avoided from listing.
Ⅵ. Electrical and Transportation-Risk Items
1. Battery Products (Non-integrated or Bare Batteries):
- All types of standalone batteries
- Battery cells/components not embedded in any product
2. Lithium Battery Materials:
- Lithium-ion batteries
- Cathode materials and graphite anode materials
3. Strong Magnetic Items (Transportation Risk):
- High-strength magnets and metal objects prone to magnetic attraction
Recommendations for Sellers
To ensure stable and compliant store operations, sellers are advised to establish the following end-to-end compliance processes:
1) Category Self-Inspection
Review each product to confirm whether it falls under any prohibited or restricted categories mentioned above.
2) Supply Chain Compliance Verification
Ensure that suppliers, warehouses, and fulfillment partners all comply with relevant Thai regulations, so that your operations remain fully aligned with legal and platform requirements.
3) Pre-Listing Review Mechanism
Accordingly, develop an internal SOP in which every SKU must pass a three-layer check—Regulatory, Logistics, and Safety—before it can be listed on the platform.
If your products are preparing to enter the Thai market—or are already selling on platforms like Shopee without certification—now is the best time to review and secure your product compliance. Welcome to contact WELLION for consultation!
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